Privacy Policy

Privacy Policy for C4 Photo Safaris

C4 Photo Safaris ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect and process the following personal data:

  • Identity Data: First name, surname

  • Contact Data: Email address, telephone number

  • Booking Data: Travel preferences, safari bookings, payment details (processed via secure third-party providers)

  • Technical Data: IP address, browser type, device information

  • Marketing Data: Your preferences in receiving marketing communications

2. How We Collect Your Data

We collect data when you:

  • Complete forms on our website

  • Subscribe to our newsletter

  • Make a booking or enquiry

  • Contact us via email or telephone

  • Browse our website (via cookies and analytics tools)

3. How We Use Your Data

We use your personal data to:

  • Process bookings and deliver our services

  • Communicate with you regarding enquiries or bookings

  • Send marketing emails and newsletters (only where you have opted in)

  • Improve our website and customer experience

  • Comply with legal and regulatory obligations

4. Marketing Communications

If you subscribe to our newsletter:

  • You will receive updates, promotions, and safari-related content

  • You may unsubscribe at any time by clicking the link in our emails

  • We will never sell your personal data to third parties

5. Legal Basis for Processing (GDPR & UK GDPR)

We process your personal data based on:

  • Consent (for newsletter subscriptions)

  • Contractual necessity (to fulfil bookings)

  • Legal obligations

  • Legitimate interests (to improve our services and communications)

6. Sharing Your Data

We may share your personal data with:

  • Payment processors

  • Email marketing platforms (e.g. Mailchimp, Klaviyo)

  • Travel partners (lodges, guides, airlines where necessary)

All third parties are required to respect the security of your personal data.

7. International Data Transfers

As we operate internationally, your personal data may be transferred outside your country of residence (including the EU, UK, US, and South Africa). We ensure appropriate safeguards are in place to protect your data.

8. Data Retention

We retain your personal data only for as long as necessary:

  • Booking data: for legal and accounting purposes

  • Marketing data: until you unsubscribe or withdraw consent

9. Your Rights

Depending on your location, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request erasure of your data

  • Object to or restrict processing

  • Withdraw consent at any time

  • Lodge a complaint with a relevant data protection authority

10. POPIA (South Africa)

In accordance with the Protection of Personal Information Act (POPIA), we:

  • Process personal information lawfully and transparently

  • Collect only data that is necessary

  • Take appropriate measures to prevent unauthorised access

11. Cookies

We use cookies to:

  • Improve website functionality

  • Analyse website traffic

  • Personalise content

You can manage your cookie preferences through your browser settings.

12. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

13. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

14. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

C4 Photo Safaris
Email: info@c4photosafaris.com
Website: https://www.c4photosafaris.com/